bdfast Terms and Conditions
Please read these terms carefully before using the bdfast platform — they define the rights and responsibilities of both you and us.
This document ("Terms and Conditions") forms a binding agreement between bdfast online casino and betting platform ("bdfast", "we", "us") and each individual who uses the platform ("user", "you"). By registering on bdfast or using any of its services, you are considered to have fully accepted all of these terms. If you disagree with any term, please refrain from using the platform.
Table of Contents
General Provisions
bdfast is an online gaming and betting platform operated for users in Bangladesh. The platform offers slots, live casino, sports betting, bingo and many other games.
These terms and conditions apply to all services of bdfast, including the website, mobile version and any applications launched in the future. Alongside these terms, our Privacy Policy and Responsible Gaming Guidelines also apply to you.
bdfast reserves the right to partially or fully amend these terms and conditions at any time. Registered users will be notified by email of any significant changes. Continuing to use the platform after changes have been made will be considered acceptance of the new terms.
Account Registration and Personal Information
To create an account on bdfast, you must provide accurate and complete personal information. Providing false information is a direct violation of these terms and may result in account cancellation and forfeiture of deposited funds.
Registration requirements:
- Each user may open only one account. If a single person holds multiple accounts, all accounts will be closed.
- You must keep your account password and login details completely confidential. You are solely responsible for any loss resulting from sharing them with a third party.
- If any information provided at registration changes, you must notify the bdfast support team immediately.
- If you suspect unauthorized access to your account, contact us immediately via live chat.
Identity Verification (KYC):
For withdrawal requests above a certain amount, bdfast may request a copy of your National ID (NID), passport or other government-issued identification. Withdrawals may be put on hold until the KYC process is complete. This process is fully secure and protected by SSL encryption.
Age Verification and Eligibility
bdfast services are available only to persons aged 21 or above. Creating or using an account on behalf of a minor is strictly prohibited.
bdfast may request proof of age at any time. Deposits and withdrawals may be suspended until age is verified. If an account belonging to a minor is identified, it will be closed immediately and an attempt will be made to return the deposited funds through the appropriate process.
Parents are strongly encouraged to use parental control software to restrict their children's access to bdfast and any other online gaming platform.
Deposits and Withdrawals
Deposit rules:
- Minimum deposit amount: ৳500 (the same for each payment method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- After a successful deposit, the account balance is usually updated within a few minutes.
- The mobile banking account used for deposits must be registered in your own name.
- bdfast does not charge any service fee on deposits; however, your mobile banking provider's own charges may apply.
Withdrawal rules:
- Minimum withdrawal amount: ৳500.
- Standard withdrawal processing time: 5–30 minutes.
- Withdrawal requests will only be sent to the mobile banking number from which the deposit was made.
- Large withdrawals may be delayed if KYC verification has not been completed.
- If any withdrawal appears unusual, bdfast reserves the right to carry out additional verification.
For any deposit or withdrawal issues, contact our 24/7 live chat support or reach us at [email protected].
Bonuses, Promotions and Wagering
Welcome bonus:
bdfast offers new members a 100% bonus on their first deposit up to a maximum of ৳5,000. For example: if you deposit ৳1,000 you will receive a ৳1,000 bonus (total ৳2,000); if you deposit ৳12,000 you will receive a maximum bonus of ৳5,000 (total ৳17,000).
Wagering requirements:
- A 20x wagering requirement applies to every bonus.
- Bonus balance cannot be withdrawn until the wagering requirement is met.
- If the wagering requirement is not completed within the specified period after receiving the bonus, the bonus and any winnings earned from it will be forfeited.
- Some games played with bonus balance may contribute less to wagering calculations — the detailed terms for each promotion will be stated on that offer's page.
General bonus terms:
- Bonuses are provided solely for the purpose of playing on the bdfast platform — they are not a substitute for cash.
- bdfast reserves the right to cancel, modify or limit any promotion.
- A user may use a promotion only once. If misuse of a promotion is found (such as using multiple accounts), all related accounts and winnings will be cancelled.
- Special promotions and cashback apply for VIP members — details can be found on the bdfast Casino page.
Betting Rules and Gaming Policy
All games on bdfast are operated under a fair play policy. The specific rules for slots, live casino, sports betting and other games are detailed on the relevant game pages.
Bet validity:
- If a bet is not completed due to a technical issue (server error, internet disconnection), bdfast will make every effort to treat that bet as void and return the funds.
- If incorrect odds are offered on a live event, or if a bet is placed at clearly erroneous odds, bdfast reserves the right to cancel that bet.
- In sports betting, the authority to determine results depends on bdfast's own data sources.
Software and connection issues:
bdfast is not liable for disconnection during a game caused by internet disruption or software problems. However, results will be determined based on the information stored on the game server.
Prohibited Activities and Abuse
The following activities are strictly prohibited on bdfast. Violating this provision will result in immediate account closure and, where applicable, legal action:
- Opening or operating an account using another person's identity.
- Operating multiple accounts belonging to the same person.
- Placing bets or playing games using bots, automated software or artificial intelligence.
- Artificially exploiting the bonus system (bonus abuse), including all forms of arbitrage betting.
- Attempting to hack, deploy malware or carry out any other technical attack on the platform.
- Using bdfast for money laundering or any other illegal financial activity.
- Colluding with other users to influence game outcomes.
bdfast uses advanced security measures to detect suspicious activity. Suspicious transactions are automatically flagged for review.
Account Suspension, Closure and Termination
Closure by bdfast:
bdfast may suspend or close an account without prior notice in the following circumstances:
- Violation of any provision of these terms and conditions.
- Providing false or incomplete information.
- Suspicious or fraudulent activity.
- Direction from a regulatory authority.
Closure by the user:
You may close your account at any time. To do so, email [email protected] or contact us via live chat. Any balance present at the time of the closure request is withdrawable (provided the wagering requirements have been met).
Detailed information on self-exclusion can be found on our Responsible Gaming page.
Privacy and Personal Data Protection
bdfast is committed to protecting the privacy of your personal information. We use industry-standard SSL encryption and secure data storage.
To learn more about how bdfast collects, uses and protects your information, please read our Privacy Policy. This policy is an integral part of these terms and conditions.
- bdfast never sells your personal information to third parties.
- Documents provided for identity verification are stored securely and shared only when legally required.
- To request access to, correction of or deletion of your information, please contact us.
Responsible Gaming
bdfast places the highest priority on responsible gaming. We believe gaming should be a source of entertainment — not a source of financial pressure.
Users may set the following limits on their account:
- Daily, weekly or monthly deposit limits.
- Daily, weekly or monthly loss limits.
- Session time limits.
- Self-exclusion for a specified period (30 days, 6 months or permanent).
If you feel your gaming is becoming an addiction, please visit our Responsible Gaming page and contact us via live chat for help.
Limitation of Liability
bdfast operates this platform with reasonable care and is committed to providing a safe and reliable service. However, bdfast is not liable in the following circumstances:
- Loss caused by internet disconnection or issues with the user's device.
- Delays caused by service disruption from a third-party payment provider.
- Loss to the user caused by unforeseen technical failure (maximum liability is limited to the amount of that transaction).
- Loss caused by your login details being exposed to another party.
bdfast strives to provide accurate and timely service, but services are provided on an "as-is" basis and no guarantee is given of any particular outcome. Gaming carries financial risk and users must make decisions consciously.
Changes to Terms and Effective Date
bdfast reserves the right to update these terms and conditions at any time. In the case of significant changes:
- A notification will be sent to the registered email address.
- The "Last Updated" date on this page will be changed.
- In the case of urgent legal or regulatory changes, amendments may take effect without prior notice.
Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. If you do not agree to any changes, please contact us to close your account.
If you have any questions about these terms and conditions, please contact us:
- 24/7 Live Chat — directly in Bengali
- [email protected]